Frequently Asked Questions

Yes. TinyDesk is fully COPPA compliant and meets state-level data privacy requirements for childcare providers. All child data is encrypted and access is restricted to authorized staff and parents.

Yes. Parents get a branded mobile app for iOS and Android where they can view daily reports, photos, milestones, and communicate directly with their child

TinyDesk analyzes historical attendance patterns, enrollment data, and staff availability to recommend schedules that maintain required ratios while minimizing overtime and overstaffing.

Yes. TinyDesk includes tuition billing, automated payment collection, subsidy tracking, and financial reporting. Parents can pay through the app with credit card or ACH.

Most centers are fully set up within a week. TinyDesk includes guided onboarding, data import tools, and a dedicated support specialist for your first 30 days.

TinyDesk is TinyDesk is the all-in-one childcare management platform that handles attendance, parent communication, milestone tracking, staff scheduling, and compliance — so directors can focus on the children, not the paperwork. It is designed for teams and organizations that want to work smarter, not harder.

Getting started is simple. Sign up for a free trial, complete the onboarding wizard, and you will be up and running in under 10 minutes. No credit card required.

Absolutely. TinyDesk scales from individual users to enterprise organizations. Our Starter plan is specifically designed for small teams that need powerful tools without complexity.

TinyDesk combines AI-powered automation with an intuitive interface that teams actually enjoy using. Unlike legacy tools, we are built from the ground up for modern workflows.

Yes! All plans include a 14-day free trial with full feature access. No credit card required. You can upgrade, downgrade, or cancel at any time.

We take security seriously. TinyDesk uses end-to-end encryption, is SOC 2 Type II certified, supports SSO/SAML, and undergoes regular third-party security audits. Your data is never shared or used for training.

Yes. TinyDesk integrates with 40+ popular tools including Slack, Microsoft Teams, Google Workspace, and more. We also offer a REST API and webhooks for custom integrations.

Yes. Our REST API is available on Pro and Enterprise plans. It provides full programmatic access to all platform features, with comprehensive documentation and SDKs for popular languages.

Your data belongs to you. We are GDPR and CCPA compliant, offer data residency options, and provide full data export capabilities. We never sell your data or use it for purposes beyond providing our service.

We maintain 99.9% uptime across all plans, with a 99.99% SLA available for Enterprise customers. Our infrastructure is distributed across multiple regions for maximum reliability.

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and wire transfer for annual Enterprise plans. All payments are processed securely through Stripe.

Yes. You can upgrade or downgrade your plan at any time. Upgrades take effect immediately, and downgrades apply at the end of your current billing cycle. All changes are prorated.

Yes! Annual billing saves you approximately 20% compared to monthly billing. That is like getting 2+ months free every year.